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GENERAL CONDITIONS FOR COURSES & WORKSHOPS

Registration

You can register for a course or workshop by ordering via the webshop, by telephone (+31684492428) or by email (info@utopiakeramiek.com).

We work with a 5-week block system. You can register for one or more blocks at the same time.

Course conditions

Payments

1-Payment of the course fee is paid before applying for the course by deposit to account no. NL62INGB0007234134 in the name of UTOPIA CERAMICS TERNEUZEN stating the workshop, date and name of the student.

2- Your payment counts as definitive registration.

To catch up on lessons

  • You can cancel lessons up to 24 hours in advance.

  • If you cancel the same day, you can no longer catch up.

  • If you unsubscribe before 24 hours, you can enter the same block (5 lessons)
    the available times to catch up. For example: you register
    for block 1 (Monday January 18-February 15, 2021). Then you can take the lesson
    overtake within this block.

Termination

* Refund of the tuition is not possible. Lessons can always be made up within a period and after mutual consultation (someone else may replace them if necessary)

Liability

* Utopia Ceramics workshop: Funda Özyer accepts no liability whatsoever for injury and / or damage to persons or objects in its workshop.

* In the course and workshop I follow you with all my involvement and expertise. It is and remains manual work and people work. Baking ceramic workpieces is at your own risk. Something can always go wrong in a heating process. Utopiakeramiek is not liable for any form of damage to your workpiece.

Workshop conditions

Payment for the workshop is paid before the start of the workshop, preferably by deposit to account no. NL62INGB0007234134 in the name of UTOPIA CERAMICS TERNEUZEN stating the workshop, date and name of the participant.

When registering for the workshops, 50% of the total amount will be charged if you are unable to attend (also in case of force majeure). Someone else may substitute free of charge. Refund of workshop fees is only possible when Utopia Keramiek is unable to perform the workshop.

Payment options

Pre-transfer
If you choose the option transfer in advance, you will receive the bank details in the confirmation email.
The processing time for your payment is on average 2 working days.
Payments from a foreign account take longer.

IBAN NUMBER: NL62INGB0007234134
BIC CODE: INGBNL2A
in the name of UTOPIA CERAMICS TERNEUZEN
stating the order number.

Pay on pickup
If you choose to pick up your order, you can pay in cash.
If you have already transferred the order in advance, you can indicate this. Orders can be picked up in Terneuzen by appointment.

Ideal
This is only possible for Dutch accounts.
Ideal payments are made via Sisow, so you will see Sisow as the beneficiary on your statement.
We will immediately receive your payment.

Bancontact / MisterCash & SofortBanking
This is only possible for Belgian & German bank accounts.
Bancontact / Mistercash and SofortBanking payments are made via Sisow, so you will see Sisow as the beneficiary on your statement.

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